FAQ's

Welcome to the Vorq Watch FAQ section. Here, we address common inquiries about our timepieces, services, and policies to enhance your experience with our brand.

General Information

What is Vorq Watch?

Vorq Watch is a luxury watch brand dedicated to crafting timepieces that blend precision engineering with timeless design. Our watches are designed for discerning individuals who appreciate quality, innovation, and elegance.

Where are Vorq Watches manufactured?

Our watches are meticulously crafted in Switzerland, adhering to the highest standards of Swiss watchmaking tradition and excellence.

Products

What collections does Vorq Watch offer?

We offer a range of collections, each embodying our commitment to quality and design. For detailed information on our current collections, please visit our Collections Page.

Are Vorq Watches water-resistant?

Yes, our watches are designed with varying degrees of water resistance. Specific details are provided in the user manual accompanying each watch. We recommend avoiding exposure to water beyond the specified limits to maintain optimal performance.

Do Vorq Watches come with a warranty?

Absolutely. Each Vorq Watch comes with a [X]-year warranty covering manufacturing defects. For more details, please refer to our Warranty Information.

Purchasing

Where can I purchase a Vorq Watch?

Vorq Watches are available through our official website and authorized retailers worldwide. To find a retailer near you, please use our Store Locator.

What payment methods are accepted?

We accept major credit cards, PayPal, and other secure payment methods as indicated during the checkout process on our website.

Do you offer international shipping?

Yes, we provide worldwide shipping. Shipping costs and delivery times vary based on location and will be calculated at checkout.

Care and Maintenance

How should I care for my Vorq Watch?

To maintain the pristine condition of your watch:

Avoid exposure to extreme temperatures and magnetic fields.
Clean the watch with a soft, dry cloth.
Ensure the crown is fully pushed in or screwed down to maintain water resistance.

Does Vorq Watch offer servicing and repairs?

Yes, we offer comprehensive servicing and repair options. For more information, please visit our Get a Service page or contact our support team at support@vorqwatch.com.

Returns and Exchanges

What is your return policy?

We accept returns and exchanges within [X] days of purchase, provided the item is in its original condition. Custom or engraved watches are non-refundable. For detailed information, please refer to our Returns & Exchanges Policy.

How do I initiate a return or exchange?

To initiate a return or exchange, please contact our customer service team at support@vorqwatch.com with your order details, and we will guide you through the process.

Contact Us

How can I contact Vorq Watch for further assistance?

For any additional questions or assistance, please reach out to our customer service team at support@vorqwatch.com. We are committed to providing you with exceptional service.

Vorq Watch – Crafting Time, Defining Elegance.